ConvoyDocs

Credits

How credits work on Convoy Cloud.

Welcome credits

Your first workspace receives €1.50 in welcome credits, applied automatically to your invoices. You can start deploying immediately without a payment method.

Subsequent workspaces start with no credit and are billed normally from the first invoice.

Monthly credits (Business plan)

Business plan workspaces receive €7.50 in compute credits every month. These are applied to invoices before any card charge.

How credits are applied

Credits are deducted from your invoice balance automatically:

  1. Usage charges accumulate during each 14-day billing cycle.
  2. When an invoice is finalised, available credits are applied first.
  3. Any remaining balance is charged to your payment method.
  4. If credits cover the full invoice amount, no payment is made.

Credit balance

View your current credit balance on the Billing page. The balance is shared across all applications in your workspace.

Notes

  • Credits do not expire.
  • Credits cannot be transferred between workspaces.
  • When credits run out, charges go to your payment method. If no payment method is on file, the workspace stays on Free plan limits.